Issue on mobile site Paris FR iOS 1 Mutual

Minor incident Paris Mobile (IOS) Ekara Mobile Sites
2025-10-10 09:20 CEST · 1 hour, 20 minutes

Updates

Update

We come back to you to informe you that only one mobile still disconnected currently.
An intervention still in progress now to reconnect the last one mobile.
We apologize again for the caused inconvenience.

October 10, 2025 · 11:04 CEST
Resolved

All devices have been successfully reconnected.
The issue is currently resolved.

We sincerely apologize for the inconvenience.

October 10, 2025 · 10:40 CEST
Issue

We are currently experiencing a partial incident on site Paris FR iOS 1 Mutual. One of the servers is down, which has temporarily reduced the number of phones available on this site.

Please note that the site remains operational, though with reduced capacity.
An intervention is currently in progress to restore the server.

We sincerely apologize for the inconvenience and thank you for your understanding.

October 10, 2025 · 09:38 CEST

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