Planned Ekara Prod Platform Update from 2025-11-18 18:00 CET to 2025-11-18 20:00 CET

Dear Customers,

We confirm that the maintenance was successfully completed.

Here are the results of the post-update tests:

• Ekara Website Availability: OK
• Data Propagation to Ekara: OK
• Ekara API Availability: OK
• Ekara Alert: OK
• Ekara Studio: OK
• Ekara Reports: OK
• Ekara Public Sites: OK
• Ekara Mobile Sites: OK

During the maintenance, we reset all active connections.
If you have been logged out, please simply log in again.

To take full advantage of the new features in this version, we kindly invite you to update your private robots.

Best regards,
Ekara Operations Team

This maintenance has been concluded as planned.

This maintenance is now starting as planned.

Dear Customer,

We would like to inform you that we will be performing an update on the Ekara Platform on the 18th of November. Please find below the details regarding this update:

Type: Ekara Prod Platform
Start Date & Time: 2025-11-18, 17:00 UTC
Version to Deploy: V25.11
Estimated Duration: 2 hours

Best Regards,
Ekara Operation Team