Issue on international mobile devices

Major incident Paris Mobile (Android) Paris Mobile (IOS) Ekara Mobile Sites
2025-11-20 09:40 CET · 1 hour, 6 minutes

Updates

Resolved

The incident has now been resolved.
We apologize for any inconvenience caused.

November 20, 2025 · 10:46 CET
Update

An electrical incident was the cause of this issue.
Measurements are gradually starting to return to normal.

November 20, 2025 · 10:38 CET
Issue

We are currently experiencing an incident affecting international devices (spain & nordic).
Investigations are ongoing.

November 20, 2025 · 09:56 CET

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