Essential Maintenance – Ekara User Journey & Performance view from 2026-01-09 18:30 CET to 2026-01-09 18:38 CET

The maintenance has been successfully completed.
The interruption duration was approximately one minute.
Thank you for your understanding.

This maintenance is now starting as planned.

Sorry for the previous automatic notification; the maintenance is scheduled for 6:30 PM as stated in the initial communication.

This maintenance is now starting as planned.

Dear customers,

We have received an alert regarding the user journey management service.
Maintenance intervention is required in order to prevent a potential incident affecting this service.
The maintenance will take place this evening at 6:30 PM CET
Expected duration: 30 minutes.
During the maintenance, an interruption will occur on Ekara user journeys and the Performance view.
We will do our best to keep this downtime as short as possible.
We apologize in advance for any inconvenience caused.

Kind regards,
Ekara Operations Team