Reporting Service Impact

Minor incident Ekara Reports
2026-04-19 01:15 CEST · 10 hours, 9 minutes

Updates

Resolved

The incident has been resolved and the reports are now available.
We will proceed with resending today’s reports.

April 19, 2026 · 13:24 CEST
Update

The investigation into the incident is still ongoing.
Due to the incident, the reports sent today are only partially displayed.
This also impacts the display of the Communicate view in Ekara.

April 19, 2026 · 11:14 CEST
Issue

We are currently experiencing an incident affecting the reporting service due to a problem with the Tableau server. Our technical teams are actively investigating the cause of this incident and are working to restore service as quickly as possible.
We apologize for any inconvenience and thank you for your patience and understanding while we resolve this issue.

April 19, 2026 · 02:27 CEST

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