Planned Ekara Prod Platform Update from 2026-05-19 18:00 CEST to 2026-05-19 19:23 CEST

Dear customers,

Following the discovery of an anomaly in the robot version, we have postponed the robot deployment.

We will keep you informed of the next deployment date.

Thank you for your understanding.

Best regards,
Ekara Operation Team

Dear Customers,

We confirm that the maintenance was successfully completed.

Here are the results of the post-update tests:

• Ekara Website Availability: OK
• Data Propagation to Ekara: OK
• Ekara API Availability: OK
• Ekara Alert: OK
• Ekara Studio: OK
• Ekara Reports: OK
• Ekara Public Sites: OK
• Ekara Mobile Sites: OK

To take full advantage of the new features in this version, we kindly invite you to update your private robots.

Best regards,
Ekara Operations Team

This maintenance is now starting as planned.

Dear Customers,

We would like to inform you that we will be performing an update on the Ekara Platform on the 19th of May. Please find below the details regarding this update:

Type: Ekara Prod Platform
Start Date & Time: 2026-05-19, 16:00 UTC
Version to Deploy: V26.5
Estimated Duration: 2 hours

Best Regards,
Ekara Operation Team