Issue on site Geneva (Infomaniak)

Minor incident EMEA Other Areas Ekara Public Sites
2026-07-15 11:30 CEST · 4 hours, 49 minutes

Updates

Resolved

Based on our monitoring, the incident appears to be resolved on Ekara instances and the site is operational again.
We continue to follow the situation closely with our provider and will share any further updates if needed.

July 15, 2026 · 16:19 CEST
Update

The incident is still ongoing on our provider Infomaniak’s side. We will keep you informed as soon as we have further updates.

July 15, 2026 · 14:59 CEST
Update

We have confirmed that the incident affecting the Geneva site originates from our provider, Infomaniak.
We are currently waiting for them to resolve the issue and will share a further update once service is restored.

July 15, 2026 · 11:57 CEST
Issue

We are currently investigating an incident affecting the site Geneva (Infomaniak).
Some users may experience degraded service or temporary unavailability. Our team is actively working to resolve the issue and will provide updates as soon as more information is available.

July 15, 2026 · 11:51 CEST

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